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Terms and Conditions

Effective Date: 02 March 2025
Last Updated: 02 March 2025

Welcome to TextLabAI.com (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and AI-powered content generation tool (the “Service”). By accessing or using TextLabAI.com, you agree to these Terms. If you do not agree, please do not use our Service.

1. Who We Are

TextLabAI.com is a subsidiary of 8Ball Media, located at:

📍 20-22 Wenlock Road, London, N1 7GU, England
📧 Email: [email protected]

2. Eligibility

You must be at least 18 years old to use this Service. By using this website, you confirm that you meet this requirement.

3. Use of the Service

3.1 Permitted Use

You may use TextLabAI.com for marketing, content creation, and other lawful business or personal purposes.

3.2 Prohibited Uses

You must not use the Service for:
❌ Illegal activities (fraud, scams, identity theft, etc.)
❌ Generating deceptive, misleading, or false content
❌ Hate speech, harassment, or discriminatory material
❌ Spam, phishing, or unsolicited advertising
❌ Any activity that violates laws or regulations

We reserve the right to suspend or terminate accounts that violate these terms.

4. AI-Generated Content Disclaimer

  • No Guarantee of Originality: The AI-generated content may not be plagiarism-free. Users are responsible for checking originality.
  • No Liability for Output: We are not responsible for any legal, financial, or reputational consequences of using AI-generated content.
  • Use at Your Own Risk: AI-generated content is provided “as is”, with no guarantees of accuracy or suitability.
  • Not Fact-Checked or Monitored: AI-generated content may include outdated, inaccurate, or entirely fictional information that appears plausible. As seen in recent news coverage (e.g. a resurfaced April Fools’ joke being misrepresented by AI tools), even fictional or satirical content may be wrongly interpreted as fact.
  • User Due Diligence Required: We do not verify or fact-check the outputs provided by our AI systems. It is the user’s sole responsibility to validate any facts, claims, or references before publication, sharing, or implementation. Misuse or misunderstanding of such content can lead to unintended consequences.
  • No Endorsement of Accuracy: Inclusion of information in AI-generated outputs does not imply our endorsement or validation of its truthfulness.

5. Account Registration & Security

To access certain features, you may need to create an account. You are responsible for:
🔹 Keeping your login details confidential
🔹 All activity on your account
🔹 Not sharing or selling your account access

We reserve the right to suspend or delete accounts for any suspicious or unauthorized activity.

6. Payments & Subscriptions

6.1 Pricing & Billing

  • Some features require a paid subscription or one-time payment.
  • All transactions are processed by third-party payment providers (e.g., Stripe, PayPal).
  • We do not store your payment information.

6.2 Subscription Terms

  • Auto-Renewal: Paid plans automatically renew unless canceled.
  • Cancellations: You can cancel anytime, but refunds are not issued for partial billing periods.
  • Refund Policy: Refunds are issued at our sole discretion.

7. Intellectual Property

7.1 Ownership

All AI-generated content is owned by you upon generation, subject to compliance with these Terms. However, you may not claim exclusive copyright on generic or non-original content.

7.2 Our Rights

  • All software, branding, and underlying technology remain our property.
  • You may not copy, modify, distribute, or resell our AI technology.

8. Limitation of Liability

  • We provide our Service “as is”, with no guarantees of uptime, performance, or accuracy.
  • We are not liable for any damages, including financial losses, reputational harm, or legal consequences arising from the use of our AI-generated content.
  • In no event shall our liability exceed the amount you paid for the Service in the past 3 months.

9. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, liabilities, damages, or legal fees arising from your use of the Service.

10. Third-Party Links & Services

Our website may contain links to third-party services. We do not control or endorse these external sites and are not responsible for their policies or content.

11. Termination of Service

We reserve the right to suspend, limit, or terminate access to our Service at any time, without notice, if:

  • You violate these Terms.
  • You misuse the Service.
  • Your use poses a security risk.

12. Changes to These Terms

We may update these Terms periodically. Changes take effect upon posting. Continued use of our Service means you accept the new Terms.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes must be resolved in the courts of London, UK.

14. Contact Us

For any questions regarding these Terms, contact us at:

📧 Email: [email protected]
📍 Address: TextLabAI.com – 8Ball Media, 20-22 Wenlock Road, London, N1 7GU, England