Effective Date: 02 March 2025
Last Updated: 02 March 2025

Welcome to TextLabAI.com (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and AI-powered content generation tool (the “Service”).

By accessing or using TextLabAI.com, you agree to this Privacy Policy. If you do not agree, please do not use our Service.

1. Who We Are

TextLabAI.com is a subsidiary of 8Ball Media, located at:

📍 20-22 Wenlock Road, London, N1 7GU, England
📧 Email: [email protected]

2. Information We Collect

We collect and process information when you:

• Visit our website
• Create an account
• Use our AI tools
• Subscribe to our newsletters
• Contact us for support
• Engage with us on social media

2.1 Personal Information You Provide

• Account Information: Name, email address, password, and payment details (processed by third-party payment providers).
• Content Data: Any text input or files uploaded to use our AI tool.
• Communication Data: Messages sent via support, chat, or email.

2.2 Information We Collect Automatically

• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and interactions with our website.
• Cookies & Tracking Technologies: We use cookies and analytics tools (e.g., Google Analytics) to improve our service and marketing efforts.

3. How We Use Your Information

We use your data for the following purposes:
✅ To provide and improve our Service – Ensuring the AI tool operates effectively.
✅ To process transactions – Handling payments securely through third-party processors.
✅ To communicate with you – Sending updates, newsletters, and responding to inquiries.
✅ To personalize content – Enhancing user experience based on preferences.
✅ To comply with legal obligations – Meeting regulatory and security requirements.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share it in the following cases:

🔹 With Service Providers – Payment processors, analytics providers, cloud storage, and customer support tools.
🔹 With Legal Authorities – If required by law, regulation, or court order.
🔹 With Business Transfers – If we undergo a merger, sale, or acquisition.

5. Your Rights & Choices

5.1 If You Are in the UK, EU (GDPR Compliance)

You have the right to:

• Access, correct, or delete your data.
• Object to processing or request data portability.
• Withdraw consent for marketing emails (unsubscribe at any time).

To exercise your rights, email us at [email protected].

5.2 If You Are in California (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request what personal data we collect and how we use it.
• Ask us to delete your data (subject to legal exemptions).
• Opt-out of the sale of personal information (we do not sell data).

To request this, email us at [email protected].

6. Data Security & Retention

We take reasonable security measures to protect your information, including encryption, access controls, and regular audits.

📌 Retention Policy: We keep data only as long as necessary for legal and business purposes. You can request deletion at any time.

7. Third-Party Links & Services

Our website may contain links to third-party services. We are not responsible for their privacy practices, so we encourage you to read their policies.

8. AI Disclaimer & Acceptable Use Policy

• No Guarantee of Originality: The AI-generated content may not be plagiarism-free. Users are responsible for verifying the originality of their content.
• Prohibited Uses: Our tool must not be used for any of the following:
  ❌ Illegal activities (e.g., fraud, scams, copyright infringement)
  ❌ Misinformation, hate speech, or harmful content
  ❌ Creating misleading or deceptive advertising
  ❌ Automated mass spamming or unethical SEO practices

We reserve the right to suspend or terminate accounts that violate these terms.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

10. Contact Us

For any questions regarding this Privacy Policy, contact us at:

📧 Email: [email protected]
📍 Address: TextLabAI.com – 8Ball Media, 20-22 Wenlock Road, London, N1 7GU, England